The Killer Wine App Interface - “Typeahead” vs. Barcodes

December 2nd, 2009  |  0 Comments

In a recent blog post, I touched on some killer use-cases for mobile wine apps. Namely, finding specific wines at local retail stores, and wine search based on barcode or image recognition technology. Given the “barcode buzz” of late, I thought I’d revisit barcodes and do a bit more of a deep dive. This post will focus on the barcode use-case and compare it to a more traditional type-ahead text entry scenario.

If you’re not into reading the detail, the conclusion is that using an “intelligent”, well-tuned type-ahead interface where you type a few letters from each of the words on the wine label and let the app fill in the correct words, gets you a more accurate result more often and *much* more quickly.

Wine Search Using Barcode Recognition

Barcodes are pervasive in consumer products because they work and make identifying the contents of a package fast and accurate. The reasons they work include, on the technology side - dedicated hardware, good lighting conditions,  generally flat packaging, and an easily adapted environment to improve reading conditions ie. you can move the product around until you get a good “read”. And on the data side, there is a standards body that manages the database of UPC codes (barcodes), ensuring “clean data” (ie no duplication or re-use of codes) and that all product codes are accessible centrally.

No doubt the world of wine could benefit from a similar structure and technology. Scanning a wine barcode and receiving detailed information, including market prices for a given wine is compelling. The problems, as I outlined in my previous post, are the following:

  • We don’t have dedicated hardware with a little red light that creates a specific, readable reflection. Nor do we have flat packaging or good lighting conditions. We have a digital, low-ish resolution camera with no flash, curved bottles, and are typically in a store or restaurant with low light. That said, some of the new technology, like Red Laser by Occipital, is excellent and does its best to correct for the inherent shortcomings of using a phone for barcode recognition.
  • There is no single central database of unique wine UPC codes.
  • Only 30% of wineries use UPC codes at all today, and of them, *very* few boutique producers use them and their use is sparse outside the US
  • Wines found in restaurants do not typically have barcodes on them
  • Because there is a cost associated with generating new UPC codes for each SKU, wineries re-use UPC codes. This ambiguity requires that the user visually guide the barcode recognition system when there are multiple matches for a given barcode.
  • Oftentimes, wineries will use a single barcode for all of their wines. That’s right - one code for all years of all wines. Oops.

That said, let’s get to some empirical data…

Now that there are some barcode-based systems for smartphones on the market, we took one to a retail store and started doing barcode lookups. Here are the results:

Overall accuracy (meaning that it found the wine on first “snap”): 48%

But that data needs qualification. First of all, the system basically only worked on US wines, and our data was skewed towards US wines. Here is a more granular breakdown:

US Wines - 11 out of 12 wines were recognized correctly (92%)

International Wines - 3 out of 17 were recognized correctly (18%)

Digging deeper, we found:

  • NO vintages were available through the barcode recognition system. In other words, the user always has to identify the year if the system comes back with the right wine.
  • 3 out of 29 wines were from producers that used the same barcode for every wine they produced.
  • For 8 out of 29 wines, the barcode was read correctly but they were not found in the database.

The time it takes to use one of these systems to look up and identify the correct wine, assuming it is available in the UPC database, is about 20-30 seconds.

So, while the technology is undoubtedly amazing, factors outside of our control limit the usability and usefulness of using barcode recognition for wine search. But what are the alternatives, given that no one wants to sit in store or restaurant tapping at their phone for 5 minutes while people stare at them?

Text Based Wine Search Using Typeahead

Text based search on a phone is pain in the ass by any measure. We tap tap tap and then wait for a result to come back. At Drync, we’ve heard from our users that they don’t enjoy that process, and we ourselves have gotten fed up with having to do it.

So Rob, one of our engineers who is into solving really hard problems, gave himself a Thanksgiving puzzle to solve: could we analyze our 600,000+ historical wine searches done by users, and the 100,000 unique words they used in describing those searches, and implement a type-ahead system that pro-actively tries to figure out what you’re typing and fill in the words?

(For those of you who aren’t familiar with the phrase “type-ahead”, it’s a technique commonly in desktop applications - like Outlook/Mac Mail and web browsers - and on the web when a user is being asked to type something, like a search query. The Google app for the iPhone does this beautifully, if you want to see an effective example.

To cut to the chase, Rob was successful on his typeahead journey and was able to reduce the number of “keystrokes” (tapstrokes actually) by ~50% on average when searching for a wine using Drync Wine. We were impressed.

As an example:

Before, if you were searching for “chateau de Beaucastel Chateauneuf-du-Pape 2004″, you’d probably type “2004 chateau beaucastel chateauneuf du pape”. That’s 43 tapstrokes.

With Rob’s typeahead system, here’s what you’d type:

ch <select chateau from the typeahead list>

beauc <select beaucastel from list>

chat <select chateauneuf-du-pape from list>

That’s 14 taps, or a 67% reduction in tapstrokes. Also, it only took ~10 seconds to enter, and another 2 seconds for Drync Wine to look up the wine. Pretty good in my book.

You draw your own conclusion, but ours is that a typeahead interface is quite a bit better for users than a barcode recognizer, despite the sexiness of using your phone as a barcode scanner. Does that mean we’ll never implement a barcode recongition system for wine search? ABSOLUTELY NOT. We are just going to wait until the data side of the equation becomes more reliable and comprehensive.

* The Drync Wine typeahead interface will submitted to Apple shortly and hopefully will be available before Christmas 2009.

Drync Wine v2.5 Free and Pro Released in Record Time!

October 25th, 2009  |  0 Comments

In a record 22 hours from submission, Drync Wine v2.5 Pro and Free were released by Apple. Below is a list of new features and bug fixes.

Cellar enhancements

  • Cellar backup & retrieval (via User Accounts)
  • Multi-device Cellar sharing (via User Accounts)
  • Offline editing
  • Faster rendering and navigation
  • Added Location attribute
  • Sorting by varietal, winery, alphabetical
  • Changed ‘expert rating’ to ‘user rating’ in Cellar List

Wine Information

  • Added hundreds of Gary Vaynerchuk/Winelibrary reviews and videos
  • Thousands of new wines and expert reviews
  • Added vintage chart and “drinkability” info to most wines

Wine Search

  • Improved search speed by 4x
  • Search for recommended wines in price range e.g. “cab $40″

Let us know how we’re doing at feedback@drync.com!

iPhone Wine Apps - Sifting Through the Clutter

October 8th, 2009  |  1 Comment

Wine on the iPhone is now formally a hot category. When we launched Drync Wine 10 months ago, there were only a handful of wine journaling apps available. We were lucky to have been early in the market with an innovative app, and to have received the coveted “love” from Apple to jump start our journey. That was cool, we thought we were rock stars.

As with any “real” market, competitors arrive and the honeymoon ends. This has been particularly true on the iPhone because barriers to entry are low. There are now over 50 wine apps in the app store, many of which are worthy of the real estate on your phone and some that are not. Apple’s unpredictable app promotion practices have further muddied the field as of late.

But, given an equal playing field, we believe that quality wins. This week vindication arrived in the form of a “definitive” analyst report on all things iPhone + Wine. Produced by Paul Mabray at Vintank, a respected wine industry analyst firm, and published by Palatte Press in a two part series, the report reviews 50 wine apps and names the best of the bunch.

We’re proud to say that we were chosen as one of the top 5 wine apps on the iPhone. The unique thing about this report is that, unlike your average journalist who tries a few apps at dinner and writes about their experience (which is cool too, don’t get me wrong), Vintank has been intimate with the wine industry for years and performed an insightful, exhaustive deep dive on the subject of iPhone apps as they relate to wine consumers and industry.

Check out the report here: http://palatepress.com/2009/10/wine-iphone-apps-the-top-five/

A lot of work went into this report, not only because of the sheer volume of apps, but because it involved breaking down the key consumer use-cases related to wine and mobile, tying those to the myriad features presented, testing specific user scenarios for each app, and then looking at the overly complicated wine value chain to understand the longer term opportunity. No small affair. The net net is that from a user’s perspective, there are three key “user scenarios” that matter and are achievable today -  point-of-sale research, pairings, and journaling - and a handful of apps have been successful delivering to those use cases.

At Drync, we’ve focused to date on the “research and remember” value proposition. That is, enabling you to quickly find any wine and learn about it from probably the most exhaustive database in the industry, and then store it away with comments, ratings, and photos, in your virtual cellar for future reference. That speaks to the “POS research” and “Journaling” use-cases. We have more coming, but that’s the starting point and so far our focus seems to resonate with users.

Particularly impressive about the Vintank analysis is that they took the time to grok and test the key technologies behind the apps, and how they improve the user experience. In the case of Drync Wine, that included understanding the depth of our search technology (which we would argue is the industry’s best for wine related searches and enables the user to type just about anything to find their wine), and our data merging capabilities (used to identify duplicate records and merge them, therein reducing confusion for users).

Looking forward, we see three key “features” that were not considered in the Vintank report but that we believe will improve the user experience dramatically in the future:

  • Find a Wine Nearby - In theory, if you know the inventories of the local retailers, and you’ve got a GPS on the phone, you should be able to direct a consumer to a local store to find a particular bottle of wine. This in our view is a killer use-case, but difficult today to deliver on. The reality is that the wine industry as a whole is not particularly tech-savvy. In fact, 9 out of 10 retailers that I visit still use pencil and paper to manage their inventories. But, slowly, through the efforts of companies like Beverage Media Group, the industry is coming online. Once we hit critical mass, good things will happen for consumers. We promise!
  • Look up a Wine by Label or Barcode - people are talking about this today. The idea is that you snap a photo of the barcode or label on a bottle of wine, and the app automatically recognizes what wine you’re looking at and provides detailed information about it. No doubt this will be an amazing feature when delivered with high usability and accuracy. The reality today is this: there is no standards body maintaining barcodes for wine, wineries re-use barcodes, compared to bottles produced each year only a very few are given a barcode, and barcode scanning accuracy needs to improve significantly to address the mainstream user. Image search is equally interesting, and daunting. There are several companies with university borne technologies that attempt to mimic the human cerebral vision function. They compensate for angles, blurr, low light, curvature, and reflection. And it’s likely they can successfully be applied to “wine image search”. The problem here is that there is not definitive database of high quality wine label images. That’s the requirement - high quality images, and lots of them. There are a few companies working on this and likely it will happen at some point.
  • Purchasing Wine on your Phone - This also will happen. Online wine retailers need to support mobile web and mobile payments, and they need to get their inventories online. When that happens, apps like Drync will start to refer qualified customers to them.

It will all happen, and we’re doing our best to push the envelope!

Big thanks to Paul and the team at Vintank.

-brad rosen, ceo, drync.

The Creator

July 29th, 2009  |  1 Comment

I have to admit something. I re-gift wine. Frequently.

Here’s the scenario that happens all too often: we’re running out of the house to a dinner and realize we didn’t get a gift. So I go to my wine “cellar” (more like a wine cupboard), and stare at it. How much should I “spend”? And for that matter, how much is each bottle I own worth (of course, I have no idea because either they were gifts or I picked them up years earlier while traveling overseas etc.)? What are we likely to eat that we might want to pair the wine with?

Well guess what (this is going to come as a big surprise) - Drync Wine can help! In fact, it did help me just recently, in three ways.

First, I now have my wine cellar cataloged in Drync Wine. I know the value of each bottle, as well as have expert reviews and winemaker’s notes for each. For instance, I was shocked to find out that bottle of Antinori Tignanello a classmate gave me is worth $114 (! don’t give this one away !), and the 2002 Fond de Cave Malbec I schlepped back from Argentina is worth less than I paid for it…

Second, I was given a bottle of 2005 K Vintners The Creator the other evening. This turns out to be a $55 bottle of wine that received a rating from The Wine Advocate of 96/100. According to the winemaker, I’ll find “black olives, tapenade, dried herbs, earth, and spice” in there. Whoa! Definitely not re-gifting that.

And last, as we are walking out the door it’s super fast and easy to refer to my Drync Cellar and choose an appropriate wine to re-gift.

I’m not proud of this lazy habit, but it is what it is. And I assume I’m not alone.

-brad

Wine Pairings

May 19th, 2009  |  0 Comments

We are asked occasionally when we’ll offer a wine pairings guide. To date, we’ve tried hard to focus on the single use-case “remember what I’m drinking right now”. Of course, other compelling use-cases have naturally extended from there, such as researching wine and reading reviews, sharing, and buying wine. But at the core, Drync Wine is about remembering what you drank. That’s not saying we won’t expand in the future, but that’s where we started and exist right now.

That said, I came across a nice website today from one of our Twitter followers (@wineforeveryone) containing useful rules of thumb for wine pairings…

  1. There are no rules to pairing food and wine, only guidelines.
  2. Balance the weight of the food and wine, one should not over power the other. A hearty wine like a Syrah will over power a delicate dish such as chicken with mushrooms. However, a lighter style of red wine like Pinot Noir (Burgundy if you’re buying French) would be a great choice as the earthy characteristics will compliment the mushrooms. Take the flip side of this, a creamy Alfredo sauce will over power a lighter Pinot Grigio, however a full-bodied, aged in oak Chardonnay, which is often described as buttery would make a great match.
  3. Match geographic location. Food and wine from the same region often times share the same characteristics. Wine and beef will have similar characteristics if the grapes are grown in the same ground and soil type as the grass the cow ate. There is an old saying that sums this up, “What grows together, goes together”.
  4. When choosing a wine, consider the strongest component of the food dish first, and then consider the base ingredients. In other words, if you are serving lemon chicken, focus on pairing a wine with the lemon first, then pairing the wine to the chicken.
  5. Foods high in protein help offset highly tannic wines.
  6. When serving multiple bottles of wine serve: a) dry wine before sweet wine (the same reason desserts are sweet and served last), and b) light wine before heavy wine (a light wine will often times seem tasteless if served after a heavy wine).
  7. Opposites attract (sometimes). This is a much more difficult way of pairing food and wine. For example, Asian food typically goes well with Riesling or Gewürztraminer, however don’t be afraid to try it with a Pinot Noir or Chardonnay. You never know what will make your taste buds sing and dance.

Above we mentioned there were no rules to pairing food and wine, we lied, this is our only rule: follow your tastes and have fun!

Thanks to Josh Lipson for this great reminder.

Drync Wine FREE Has Launched!!

April 20th, 2009  |  1 Comment

Just a quick note to announce that the FREE version of Drync Wine is now available in the app store. It is version 2.2. Apple is currently reviewing our 2.2 release of Drync Wine Pro. We expect to see it for sale this week.

How is the FREE version different than Pro? In two ways:

  • FREE has ads
  • FREE has a 10 wine Cellar limit

Here are the features we’ve added to v2.2:

  • Cellar Sorting - in addition to Cellar Filtering, which was launched in v2.1, you can now sort your Cellar by rating, price, year, or entry date.
  • Custom Wine - this is a long-awaited feature that allows you to enter any wine into Drync, without first requiring a Search. Simply touch the ‘+’ button at the top of your Cellar List View.
  • Faster - we’ve optimized a number of the screens, added caching in places, and removed some slow Javascript that was causing sluggish performance.
  • Bugs - believe it or not, there were some bugs. Yes, it’s true. But we gott’em, may they RIP. Bugs included missing ratings on the Cellar List page, blank year chooser in Quick Notes, missing Cellar entries, and others.

We’re excited - Drync is quite solid at this point.

So, what are we working on? Well, if we told you we’d have to k….   Aw that’s BS. Here are a few things:

  • User Accounts - these will allow Cellar Backup, switching devices, and sharing Cellars
  • Improved Search - search can always get better, and we’ve cooked up some new stuff that you will see very soon. It will be faster and more flexible in terms of what you can enter.

Lots of requests for a website to manage your Cellar. No comment… but stay tuned.

v2.1 Launched

March 25th, 2009  |  4 Comments

We are pleased to announce the release of Drync Wine v2.1. Based on feedback from our Users, this release includes many of the most frequently requested features, as well as performance enhancements to the app and our back-end Search technology. Thank you for your input and patience.

Here are some noteworthy improvements you should see in v2.1:

  • Search is now 2-5x faster
  • Edit wine attributes in your Cellar
  • Faster rendering of all pages
  • Cellar filtering by any wine attribute or Note
  • Easier entry and reading of Notes
  • Choose a label image from your iPhoto Library
  • Many bug fixes

But we’re not done! In fact, we’re just getting started. Look for a major upgrade in the next month or so that will include more reviews, Cellar backup and sharing, more fields to track your collection, …

Again, we greatly appreciate your support and feedback. Keep it coming!

And please consider reviewing us, or updating your review, in the app store here.

– Brad Rosen & the Drync Team

Follow our progress on Twitter here.
Join us on Facebook here.
Report feedback to feedback@drync.com

New Features - Top Wines

March 5th, 2009  |  2 Comments

I co-founded Drync because I love wine, but have no time to invest in becoming a wine guru, aka oenophile. I’ve got a full time job and three active boys to contend with. While I’d love to spend my days going to wine tastings and reading The Wine Spectator, sadly, that will continue to be a  fantasy…at least until I ship them off to college.

So, I find myself using the Drync app all the time…to look “informed” when at a business meeting…to select the “right” bottle and impress friends at a dinner party…or just to discover new wines to try at home.

New in the v2.0 product is a Top Wines section. This is one of my favorites,  because I love browsing the most popular wines our users are drinking.

For instance, I just noticed that my favorite inexpensive, “go-to” wine is at the top of the list - Kim Crawford - a New Zealand Sauvignon Blanc. It’s nice to know others like it too as I bring it to almost every dinner party I go to! You can’t go wrong with Kim Crawford. I never much liked Sauvignon Blancs until I tried the New Zealand variety. And Kim Crawford has become my favorite.  And as I learned from a review I read on Drync, the 2008 Kim Crawford was selected to Wine Spectator’s top 100 list.  I always thought the 2007 was the one to buy. This is why I love Drync — now i know to buy the 2008! (And btw, you can buy it by the case at Costco).  I drink it year round. In the spring and summer it pairs well with just about anything I’m grilling. (i don’t cook…only grill) fruity and crisp and not too sweet. And I drink it all winter long to remind me of spring and summer. Us New Englanders do whatever we can to get through winter. And Kim Crawford helps makes winter just a little bit more palatable.

Speaking of winter, we’re heading up to ski country this weekend, and I am bringing the 2007 Luca Malbec. Another popular wine from our Top Wines section. It too is on Wine Spectator’s 2008 top 100 list. According to Eric Asimov from the NYT, Malbecs are a great value and very “drinkable.” Since that’s about as sophisticated as I get — I’m sold. It is supposed to pair well with hearty comfort foods like lamb, steak, and pork.  Since I don’t cook…I like to stop at the Harvest Market in Stowe, VT. They have a great lamb shank with fig sauce.  Sounds perfect for the Malbec, and just the type of meal we’ll want after a long day on the slopes.
I’ll let you know how it goes! And keep using Drync so I can discover more wines that you like!

Cheers!

Jodi, Co-Founder

New Release, Momentum, Top Wine App

March 2nd, 2009  |  0 Comments

February was quite a month. In typical fashion, I let our planned v2.0 release “balloon” from a manageable set of features to something quite a bit larger than that. Now pleasantly on the other side of the release, I can look back and admit that maybe we should have bitten off something smaller.

However, perhaps it was worth the extra effort and time. Today we were chosen as the top wine app in the app store by Macworld. That feels good and probably justifies the “stress” induced by feature creep. What I particularly like about this article is the author is exactly our target audience - not a wine expert per sae, but a wine lover and interested in remembering and learning more about the wines he tries. I also like his correct (imo) analysis of the Wine Enthusiast Guide app, which has a lot of information but loses some of the key mainstream use-cases.

Our v2.0 release really zero’d in on user feedback, which was incredibly clear. We received hundreds of requests for the following features:

  • Cellar filtering
  • Editable fields for wines stored in people’s Cellars
  • More reviews
  • Visibility into what other users are drinking

All that’s in there. The Cellar filtering took quite a bit of doing, and in the end we settled on a solution that, while perhaps not perfect for everyone, is quite elegant (we think). A simple “search” bar (a common iPhone paradigm) into which you type keywords that you would like to filter your Cellar on, such as Red, Chardonnay, or Steak.

What didn’t make it that users have requested? The key items, which will be released in the blink of an eye, include:

  • MUCH faster search (we’ve completely re-vamped our Search back end)
  • Cellar sorting (i.e. by rating, alphabetical, etc.)
  • Cellar backup

There will be much more, but that’s the teaser.

Thanks for your support. Keep the feedback coming. I think you’ll find that we respond quickly to it!

-Brad, CEO

Drync CEO Speaks on the “State of Consumer Internet”

February 16th, 2009  |  0 Comments

We had a great showing at the Vilna Shul for a panel on the State of Consumer Internet. Moderated by Jeff Bussgang, the panel included Scott Savitz of Shoebuy.com, Dave Balter of BzzAgent, Jeff Taylor of Monster, EONS, and Tributes, and Brad Rosen of Drync.

It was exciting to feel the buzz in Boston around consumer internet, and in particular, the iPhone. We fielded many questions about mobile/iPhone market, pricing, and product strategy.

Here are some follow-up blogs…

Doug Levin (organizer of the talk; thanks Doug!!)

Dan Bricklin (inventor of the spreadsheet (!) and committed podcaster)

Keri Singer

All in all, a fun, informative event with a really engaged audience.

Drync Wine Tweets!